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 Sisterfriend Success Blog

This blog provides business building news, tips and information to help you take your business from start-up to prosperity.


    
 
 

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  • 04 Apr 2013 6:36 PM | Carmin Wharton

    In Part 1 of this article, I discussed the first 5 reasons why you are not reaching your goals.  To view Part 1, please click here.  I will now share the remaining 5 of 10 reasons why you are not reaching your goals. But before I do, let me say this, if you do not set goals and write them down, you will never achieve the level of success in your business and personal life that you would have achieved had you set clear, achievable goals, written the goal down and follow the 10 steps I’ve shared.

    Here are the final 5 steps:

    6.    Fear of failure or success.  Fear of failure usually shows up after you have begun to take concrete action steps toward your goal and you actually begin to see progress.  For example, you have taken action steps to increase the number of clients in your personal training business and based on your efforts, your list of paying clients begins to grow.  Then all of a sudden, you stop marketing your business on a regular basis, you stop networking in your local community, and you forget to hand out your business cards at a major event.  All of these things mean that your business is starting to be successful and you have become frightened.

    Why are you frightened?  You are scared because now that your client list has reached a certain level, you cannot take care of all the clients yourself and you see that very soon you will have to hire someone part time and you have no idea how to hire, much less manage an employee.  Because you are afraid, you are now sabotaging  your own success because of the fear of that if you hire someone, you will fail as an employer or that the person just won’t work out.   You are afraid of failing at something.

    Fear of success will make you behave the same way as the scenario described above but the reason you stop marketing, networking and handing out business cards is a bit different.  When you fear success, you see your client list growing and your business is taking off.  Now you wonder what changes you are going to have to make perhaps in your personal life.  Will you have to hire a housekeeper, an executive assistant and start to travel to out-of-town events where you’ll be asked to speak, etc?  You now fear what your life will look like and what changes you’ll be required to make as you become a success.

    Remedy:  Know that your business growth will require changes in your personal and business life and that you are up to the task.  If you try something and it doesn’t work out, it doesn’t mean that you are a failure.  It means that what you tried did not work out so you will try something else.  If the business grows beyond your wildest dreams, know that everything you need will be supplied.  If you don’t know exactly what to do about something – say bookkeeping – you will hire a reputable bookkeeper but everything will be just fine.

    7.    Conflicting priorities.  If you find that you are having a hard time actually taking action steps toward completion of your goal because something always comes up to distract you then you are conflicted between what you should be doing to accomplish your goal and other things which present themselves.

    Remedy:  Decide if the goal is important enough to even work toward achieving.  If   it is important enough, then make achieving the goal your number one priority and serve notice on whomever you need to that the goal you are working toward is the priority in your life right now.

    8.    Trying to Control What You Cannot.  You can only control you so don’t set a goal that attempts to control other people or processes that are beyond your control.  For example, let’s say you are in a multi-level marketing business and your goal is to get 10 people to buy your product or service or to join the business by the end of the month.  You cannot control this because you cannot force people to buy from you or buy into the business. 

    Remedy:  Make sure your goal is something you can control.  In the example above, what you can control is how many people you can try to get the product or service in front of by the end of the month.  So rather than focusing on selling your product or service to 10 people by the end of the month or getting 10 people to join the business, restate your goal to “I will call 50 people by the end of the month in an effort to present my product or service to 20 people by the end of the month.”

    9.    Loosing motivation.  There are usually three reasons why a person may lose motivation in pursuit of a goal:  1) The goal may have been too large and seems insurmountable; 2) You may beginning to doubt yourself because it’s taking longer than you estimated to complete the goal; 3) You may start to become fearful for some reason.

    Remedy: Re-evaluate the size of the goal and if the goal is too large, break it down into a series of smaller, more achievable goals.  Re-evaluate the time you thought it would take to achieve the goal and if the time you originally set still seems reasonable, then decide what you must do (perhaps eliminate non-essential activities) to achieve the goal within the timeframe you originally envisioned.  If after you re-evaluate the goal, you see that the timeframe was not realistic, establish a more realistic time frame. If fear is causing you to lose motivation, please see number 6 above.

    10.    Unclear action steps.  To achieve your goal you will need clearly defined action steps to follow and they must be written down. It’s great to set a goal but EXACTLY how are you going to achieve it.  For example, your goal may be to increasing marketing actions for your business.  How exactly are you going to increase marketing your business?  Your list would look something like this:

    • Post daily to social media websites using a tool like Hootsuite which will allow me to schedule posts ahead of time.
    • Posting to my blog 3 times a week and ping my blog so that search engines will pick up the new posting. Will use auto posting feature of my blog platform (if available).
    • Will call 20 potential customers a week on Tuesdays and Thursdays from 10 a.m. – 3 p.m.

    About Author: Carmin Wharton is a home-based business expert and the founder of www.e-BlackWomenNetwork.com, a membership community designed to take businesses owned by women of color from start-up to prosperity. Carmin’s mission is to help women earn what they’re worth and make it big in their home-based business on their own terms.

  • 26 Mar 2013 7:26 PM | Carmin Wharton

    Most people are gung ho and set goals at the beginning of a new year. By the time we are 90 days into the new year, many of us have abandoned or can’t even remember the goals we’ve set. When setting goals you need to be aware of ten (10) reasons why most people do not achieve their goals. This article will address the first 5 reasons.

     

    2013 Goals

    1.  Unclear objective(s) for achieving the goal.  At the drop of a dime, most people can quickly tell you what they do not want.  It’s a lot harder to become crystal clear about what you really do want.

    When deciding what you really want, don’t focus so much on situations or circumstances; focus more on what you want to feel when your goal is achieved.  For example, let’s say you are a business coach and your goal is to increase the number of clients you are coaching thereby increasing your business income.  Don’t focus on just acquiring a certain number of clients.  Focus on acquiring a client base which reflects your ideal client – your target or niche market.

    The Remedy: ask yourself:  “How will I feel when I am coaching my ideal client?”  Your actual goal is to experience the joy; excitement and freedom you will feel when you are on target living your purpose and serving your ideal clients.

    By forcing yourself to focus only on acquiring your ideal client, you will better direct your marketing efforts and won’t waste your time trying to acquire clients that you really don’t want to sign on with you because you can’t really help them, they can’t or are not willing to pay for your product or services or they would be problematic in some other way.

    2.  Underestimating how hard it will be to achieve the goal.  Most business owners set a goal with absolutely no idea how hard achieving that goal will be.  Starting a business is the easy part (filing your business entity with your state, buying a computer, hiring a virtual assistant, etc.).  The hard part is actually marketing the business, sending out a regular newsletter, building a website and keeping it updated, attending networking events while balancing other areas of your life.

    In using this example of building and growing a business and for any other goal you set out to    achieve, remember the best thing you can do is to break down your goal into small, achievable steps. Rome (or any other city for that matter) was not built in one day. 

                   

    The Remedy:  Write out the major actions that must be taken to achieve the goal.  Break up each action into actual steps you must take to achieve the goal.  Select a date by which you will complete this step.  This is a contract with yourself; you are making a commitment to yourself.    If you can’t keep a commitment with yourself, how can you expect to keep commitments with customers?

     

    3.  Unwilling to make sacrifices.  If your goal is to lose weight, you are going to have to sacrifice eating as much of (if at all) things that taste oh so good and that you love.  You are going to have to sacrifice a sedentary life so that you can get out there and exercise.  If your goal is to build a profitable business, you are going to have to sacrifice recreational activities and using expendable income for entertainment.  Unless you have a boat load of money or a huge business loan from a lending institution, you must target money to grow the business and you must carve out time to spend on product and service creation, marketing and administrative tasks.

                   

    The Remedy:  Embrace and accept the fact that to achieve your goal, you will have to sacrifice something.  Know that some sacrifices are temporary and some are permanent.  A temporary sacrifice maybe time spent with family and friends as you build your business.  A permanent sacrifice maybe sugar laden treats which if you don’t stop eating them, the doctor has told you will lead to diabetes or some other serious chronic illness.

     

    4. Lack of belief in yourself.  While you say you really want to achieve this goal, if you constantly hesitate or totally stop and never get going before taking concrete steps to achieve the goal, you probably don’t believe that you can do it.  For the most part, if you don’t believe you can do something – I mean really deep down in your soul and mind believes it, then you probably won’t achieve it.  This isn’t just a cliché.

     

    The Remedy:  The remedy is to just do it – just take the plunge and do whatever it is you’ve been hesitating doing.  Many people report that they are angry or disappointed in themselves after they’ve taken the plunge and taking that plunge yielded great results.  They are angry or disappointed because they realize they’ve wasted a lot of time hesitating and had they not hesitated they would be much further along on their journey.  Take the plunge!  What do you have to lose?

     

    5. Obstacles.  Have you ever heard the story of how baby elephants are tied to a stake in the ground as a means of controlling them? Even after they grow to adults weighing tons, they still see that small stake in the ground as an obstacle when in reality, they possess more than enough strength to pull up the stake and walk free.  That’s how it is with most people regarding obstacles.  They are so used to reacting to obstacles like a deer reacts to headlights – standing stuck and staring - they forget that usually there is a way around an obstacle and that obstacles can be a great opportunity for growth! Pull up the stake called an “obstacle” and walk free!

     

    The Remedy:  When you set out to achieve a goal, identify possible obstacles up front and this will allow you to prepare for how you will get around, over or through this obstacle should it ever present itself.  Ask yourself that if a certain obstacle pops up, what are you going to do; in other words, what is your plan B? Granted, life throws us some pretty out of the ordinary obstacles sometimes that there is no way we could have seen them coming.  To combat obstacles that just absolutely couldn’t have been predicted, decide that regardless of which obstacle is presented to you, you will not get off the path to your goal. 

     

    Warning:  Some obstacles appear to force us to make a total directional change so you have to be able to discern whether the obstacle is “goal altering” event or merely a slight bump or hiccup on the way to your goal.

     

    About Author: Carmin Wharton is a home-based business expert and the founder of www.e-BlackWomenNetwork.com, a membership community designed to take businesses owned by women of color from start-up to prosperity. Carmin’s mission is to help women earn what they’re worth and make it big in their home-based business on their own terms.

     

  • 19 Mar 2013 12:23 AM | Carmin Wharton

    Do you have a vision for your business? Do you have a vision for your life?

    Vision Future

    If you have a vision for your business and/or your life, when was the last time you examined the vision?  We know how important it is to have our eyes examined on a regular basis but what about the vision for your business and your life?

    We are already ninety (90) days into a new year (yea, I can’t believe it either).  This is the perfect time to either examine the vision for your business and your life or to establish your vision if you haven’t already done so.  Here are 10 questions to ask yourself to help you get started?

     

    Question #1: Is your vision for your business or your life clearly defining what you want to focus on? Or is it time to rethink your vision statement? There was a reason you went into business and you had a particular market in mind.  Wherever you are now in your life is due to your intended or unintentional vision.


    Question #2: Is your vision statement followed by a mission statement that clearly defines how you are planning to reach your vision?  There are steps you must take to reach your vision.  Attaining a vision is like going on a road trip to an unfamiliar place; you need a roadmap; your steps are your roadmap.

    Question #3: Do you have an effective contact management system in place and are you keeping your database current?  Your clients and family and friends are your lifeline.  Just as we would die without blood (our lifeline) your business will die without clients and customers and your personal relationships will die without regular contact.  Find a way to keep in contact with them.


    Question #4: Do you have a referral system and are you asking for referrals? This applies to business and personal relationships.


    Question #5: Are you tracking your leads and determining the conversion rates of leads and prospects into clients, friends, community relationships, romantic partners? 


    Question #6: What is the level of customer satisfaction among your clients and your personal relationships? Are you surveying your clients to find out how satisfied they are with your products and/or services and your level of customer service to them?  Are you nurturing your personal relationships to the other person’s satisfaction?

    Question #7: Are you constantly networking to discover new opportunities to grow your business? Do you frequently look for new ways to spend time with family and friends?

    Question #8: Do you have a cash flow challenge? Are clients paying their bills on time? Do you have a follow-up plan to collect past due receivables?  Have you become your loved one’s ATM machine?

    Question #9: Have you updated your strategic action plan for the next year and for the following 3 to 5 years? 

     

    If you are seeking a mate, do you have an action plan?  If you aim to spend more time involved in leisurely activities, what’s your action plan?

    Question #10: Do you have a succession plan or exit strategy in place? You will not live forever; do you intend for your business to live following your death?  If someone offered to buy your business, do you have a plan to decide the worth of your business?  Have you given loved ones instructions on managing your personal business in the event of your death?

     

    If you would like to reprint this article, you are free to do so as long as the content remains intact in its entirety and the byline below is included with the article.

     

    About Author: Carmin Wharton is a home-based business expert and the founder of www.e-BlackWomenNetwork.com, a membership community designed to take businesses owned by women of color from start-up to prosperity. Carmin’s mission is to help women earn what they’re worth and make it big in their home-based business on their own terms.



  • 11 Mar 2013 11:48 PM | Carmin Wharton
    I ate the last Savannah Smiles (TM) Girl Scout cookie (could not resist those smiling little faces standing outside my local supermarket) and just as I was about to toss the empty box, I noticed that the Girl Scouts have listed on the side of the cookie box 5 KEY skills for business success!  If you have these 5 key skills in place, your business (and actually your personal life) will thrive.  

    Girl Scout Cookies
    Here are the 5 key skills:

    1. Goal Setting - if you do not know where you are going - what goal you are trying to achieve - how will you know that you have achieved success?  Goal setting is critical to success in your business and your life.  Goals are important because they are the breadcrumbs which lead to your ultimate achievement be it losing weight, earning a certain amount in sales for your business or increasing your client base.  Goals are breadcrumbs because goals allow you to eat an elephant one bite - one little bit at a time.
    2. Decision Making - once you decide on a path for your business, go forward -quickly.  The hardest part is deciding between different options.  The way that you become a master decision maker is that you become clear about what you are selling - not the actual product or service but what benefit are you selling to your target market.  You aren't selling makeup, you are selling self-esteem to a woman.  You aren't selling a how-to system for a business, you are selling convenience to a struggling new business owner.  Make all of your decisions around your business vision and values - why you are in business. Once you make a decision, don't allow anyone to pull you onto bunny trails which are not a part of what you need to be doing to achieve your goal.  Finally, if you realize you have made a wrong decision, quickly change course and don't feel as though you wasted time. You only waste time if you continue down a path after it becomes clear you should not.
    3. Money Management - if you don't manage money, it will manage you and money that is mismanaged will be a tough taskmaster.  No matter where you are financially, start right now - today - saving something even if it's only $5 or $10, paying off high credit card debt, making arrangements with creditors to pay past due accounts.  Come out of hiding about your money. Charge what you are worth.  If people don't want to pay what you are charging, let them go somewhere else.  Know your worth!
    4. People Skills - Treat every single person as though they are a million dollar customer because they just might be. Regardless of how a person appears to you, don't judge them.  You may be entertaining an angel unaware.  Only 4% of unsatisfied customers ever complain to you but they will tell at least 20 other people about your bad service or poor product! You know how to act; your mama raised you right. 
    5. Business Ethics - Always tell the truth to your customer and to yourself.  You know when you or your business is out of order.  Be ethical and tell the truth even if it means losing a sale.  Never ever try to get something for nothing. Under promise and over deliver.
    About Author: Carmin Wharton is a home-based business expert and the founder of www.e-BlackWomenNetwork.com, a membership community designed to take businesses owned by women of color from start-up to prosperity. Carmin’s mission is to help women earn what they’re worth and make it big in their home-based business on their own terms.

  • 24 Feb 2013 4:01 PM | Carmin Wharton
    African Americans,African descent,businesses,cash,coin purses,coins,expressions,females,fingers,monies,people,photographs,savings,smiles,smiling,women

    One of the first things you must understand when starting a home-based business is that you don’t have to pay a lot of money to become a strong, viable and established home-based business.  There was a time when home-based business owners went out of their way to make their company appear to be a large corporation.  People rented executive suites and conference rooms to meet with clients just to give the appearance of “corporate.”  Times have changed and whereas ten years ago, a home-based business may have had negative connotations associated with it, not any more – it’s a new day!  Nowadays, when you tell people “I’m a home-based business owner selling ….” people stop and take notice.


    Technology has advanced to the point that you can become a millionaire out of the comfort of your home.  And what’s really great is that many of the tools you will need to start your home-based business owner are free.   Of course, as your business grows, you will incur expenses – large and small but for now just to get started, I have included some solid tools and resources you can use for little or no money.



    Legal Things

    • Don’t spend money incorporating or forming an LLC (Limited Liability Company). Just start as a sole proprietor and move forward.   Don’t allow not having the money to “form” your business legally stop you from starting.  You can incorporate or form an LLC after you starting making money.  The exception to this is if your business is the type where you will immediately incur liability, i.e. office or house cleaning service.
    • In any event, you can get free legal advice from a retired lawyer and free financial advice from a retired CPA through Score.org.
    • If you decide at the beginning to give your business legal structure, by all means take advantage of a low cost option such as Legalzoom.com.

    Getting a Website

    • Do not pay a lot of money for a domain name.  There are still many great domain names available if your first choice is taken, get creative and come up with a domain name that will embody what your business purpose is.  You can see if the domain you want is available and buy your domain for less than $15 at Godaddy.com.
    • Believe it or not, there is a company that will allow you to build 2 FREE websites without purchasing an upgrade.  This company has a funny name – Weebly.com but who cares what the name is. Of course, there are a few features that are only available with an upgrade but I can tell you this, I built the a website for the book I wrote and it was one of Weebly’s free website.  You can check it out here: www.lovelessonslearned.com.
    • If you simply cannot afford a domain name at this time, by all means don’t let this stop you from getting a website.  Until your finances improve, you can get a free website and not pay for a domain name at Weebly.com, Blinkweb.com or Webs.com.  These free website vendors also make it easy for you to upgrade your account so that you can purchase a domain name and other things to enhance your website when you are ready to do so.
    • After you have your website up and running, you need to start marketing your website.  You have to help people who need or want what you are selling find your website.  To do this, you must submit your website to directories and search engines.  Many entrepreneurs pay a lot of money to have this done; corporations pay a lot of money to have this done.  You don’t have a lot of money so you will have to do this yourself.  Believe me – this works.  I know because I’ve spent countless nights and wee hours of the morning submitting my business websites to search engines and directories.  Quickregister.net will allow you (for free) to: submit your website to 300 major search engines, submit your article to numerous article directories and will allow you to submit your website to high traffic social bookmarking websites.
    • CAUTION:  you have to submit individually by hand and this is tedious but worth it. Break this task up into several days if you have to but do it. It will drive traffic to your website!  Quickregister.net also offers some very important free tools such as a tool which allows you to analyze your competitor’s website ranking in search engines, check your keyword density.  Research has proven that having the right keywords on your website will bring you targeted traffic – people looking to buy what you are selling.
    • Educate yourself Search Engine Optimization (SEO) by visiting Webconfs.com.  By placing the right keywords in the content of your website, you greatly increase the chance that the people you are looking to sell to will find you.  This is very important and not hard to learn; you’ll know what you need to know in 15 minutes.

    Establishing Your Brand

    • One of the first things you should do after you have established your website is to get business cards and you should hand them out every where you go.  You can get 250 free business cards from VistaPrint.  Once you buy from VistaPrint, you will receive frequent emails of sales in which you can buy all kinds of marketing materials (postcards, car magnets, etc.) at low and or no cost (except for shipping which is cheap too).
    • FreeLogoServices.com will allow you to create a free logo and even try it out on your website and marketing materials. The resolution is low so you will eventually want to purchase the higher resolution logo.

    Accepting Payments

    • You don’t need the expense and hassle of trying to acquire a merchant account to accept credit card and check payments on your website.  Let the big boys in the field, Paypal and Google Checkout accept payments for you. E-junkie is another great option and provides a shopping cart and buy now buttons to let you sell downloads and tangible goods on your website, eBay, CraigsList and anywhere else.

    Marketing

    • One of the absolute best and free ways to market your business is to start writing articles and placing your articles in article directories.  The top dog in this area is Ezinearticles.com.  Why write articles?  Two reasons; one, you will drive traffic to your website because you will include your website address in your resource box at the bottom of your article which tells people your name and what you are selling.  The second reason is by writing articles you are establishing yourself as an expert.

    Generating Income

    • The number one way to generate income even while you are sleeping is to create information products and you should create them in as many forms as possible.  You should create e-books, CDs, MP3 downloads and videos which educate your target market.

    Audio can help you generate money in two ways:

    • First, research has proven that when you have an audio greeting on your website, people will hang around longer on your website, they will sign up for your newsletter and eventually will become a customer a lot sooner because they feel as if they have connected with an actual person; audio allows your personality and sincerity to shine through.
    • Second, you can create information products such as CDs and MP3s and you can also generate podcasts, which if you keep adding them and keep them fresh, people will have something to look forward to and will return to your website.
    • To create audio (CDs, MP3s) you can use Audacity, a free audio recorder and editor.  All you need is a computer microphone which you can purchase from Wal-Mart or Target for $10.  Audacity is very easy to use and the instructions are very easy to understand.  You can video to greet website visitors or to educate your target market.  Eyejot is free and you can use it to post a video to your website or to send video emails.
    • Jing can be used to take screen shots and record video of your computer screen which can be used in educational videos for your target market.  Did I mention that it’s free?

    About Author: Carmin Wharton is a home-based business expert and the founder of www.e-BlackWomenNetwork.com, a membership community designed to take businesses owned by women of color from start-up to prosperity. Carmin’s mission is to help women earn what they’re worth and make it big in their home-based business on their own terms.



  • 28 Dec 2012 1:39 PM | Anonymous
    Knowledge is power. Knowledge is often gleaned through reading. Below are some books recommended by e-BlackWomenNetwork to help you kickstart or take your business to the next level!

    Citing the challenges faced by many African-American businesswomen, a guide to entrepreneurship covers everything from choosing a business and overcoming emotional barriers to raising funds and addressing legal concerns.

    Popular author and professional certified coach Valorie Burton knows that successful women think differently. They make decisions differently. They set goals differently and bounce back from failure differently. Valorie is dedicated to help women create new thought processes that empower them to succeed in their relationships, finances, work, health, and spiritual life. With new, godly habits, women will discover how to:

    • focus on solutions, not problems
    • choose courage over fear
    • nurture intentional relationships
    • take consistent action in the direction of their dreams
    • build the muscle of self-control

    In this powerful and practical guide, Valorie provides a woman with insight into who she really is and gives her the tools, knowledge, and understanding to succeed.

     

    In The $100 Startup, Chris Guillebeau shows you how to lead of life of adventure, meaning and purpose – and earn a good living.

     

    Blogs, YouTube, Facebook, Twitter, Google+, and other platforms are giving everyone a "voice," including organizations and their customers. So how do you create the stories, videos, and blog posts that cultivate fans, arouse passion for your products or services, and ignite your business? Content Rules equips you for online success as a one-stop source on the art and science of developing content that people care about. This coverage is interwoven with case studies of companies successfully spreading their ideas onlineundefinedand using them to establish credibility and build a loyal customer base.

    • Find an authentic "voice" and craft bold content that will resonate with prospects and buyers and encourage them to share it with others
    • Leverage social media and social tools to get your content and ideas distributed as widely as possible
    • Understand why you are generating contentundefinedgetting to the meat of your message in practical, commonsense language, and defining the goals of your content strategy
    • Write in a way that powerfully communicates your service, product, or message across various Web mediums
    Boost your online presence and engage with customers and prospects like never before with Content Rules.

     

    A step-by-step guide for succeeding on the for ''business'' social media network

    LinkedIn Marketing: An Hour a Day helps you create, customize, and optimize a presence on LinkedIn, the world's largest social network for professionals. In this detailed, step-by-step book, LinkedIn expert Viveka von Rosen reveals how to use this powerful platform to ensure that you or your company get noticed by the right audience. Discover previously undocumented tips and tricks for community growth and management, including how to best use Groups, events, and other LinkedIn features and applications.

    • Offers a complete resource for anyone who wants to market and recruit on the world's largest professional network
    • Features hands-on tutorials, case studies, examples, tips, and tactics
    • Reveals how to monitor and maintain a vibrant LinkedIn presence
    • Includes effective tactics for recruiters, job seekers, and entrepreneurs, as well as legal, real estate, and nonprofit professionals
    • Incorporates an exploration of the LinkedIn advertising platform, API, and mobile platform

    This soup-to-nuts guidebook for tackling every stage of the LinkedIn process ensures your online presence will get noticed.

     

    The path to success is littered with great ideas poorly marketed. Don't let yours be one of them.

    "A little book with a very big message. Your idea is worth a great story, well told."
    SETH GODIN undefined Author of All Marketers Tell Stories

    Make Your Idea Matter is a call to action for entrepreneurs, emerging brands and anyone with a great idea, who knows that to stand out in today's noisy world they need to tell a better story.

    It is full of bite-sized business and brand storytelling ideas originally sparked on Bernadette Jiwa's award-winning business blog TheStoryofTelling.com.

    Use this book as both inspiration

  • 09 Sep 2012 3:21 PM | Carmin Wharton

    In Part 1 of this series, I told you how to get your website found by search engines, thereby increasing your chances of being found by your target market.  In Part 2, I told you how to keep people on your website and have them return once you’ve gotten their attention.  In Part 3 we discussed how to use content to drive people to your website and to receive high rankings in search engines. In this, the final piece of this series, we will discuss what you need to have on your website to get people to take whatever action you want them to take.

     

    You want one of two (or both for that matter) things to happen when people, your ideal customer, visit your website.  You want them to give you their contact information so you can establish a relationship with them and contact them on a regular basis.  You also want them to buy your product or service.

     

    The way that you get people to do both or either is by issuing a Call to Action.  A Call to Action is issued to get a person to take the next step.  Question is do you know what the next step is yourself?  If not, stop reading this right now and decide what you want your target market to do when they land on your website for the first time.

     

    Call to Action

     

    • Needs to be within clear, unobstructed sight on a page and should be above the fold on the page.  ‘Above the fold’ means the top half of the page a person can see without scrolling down.  This is prime real estate on a web page.
    • Must provide valuable information, especially if you are expecting people to part with their contact information.  The way you decide what valuable information to offer is to ask yourself one or all of the following three questions:

    1.     “What problem or what pain does my product or service solve or relieve for my target market?”

    2.     “How does my product or service help my target market make money?”

    3.     “How does my product or service help my target market attain or maintain a certain lifestyle?”

    Why these three questions?  Because these are the three main reasons people are on your website looking for what you are selling or offering.  Plain and simple.

     

    Here are additional tips regarding your Call to Action:

    • Use a colorful graphic (button, arrow, etc.) that is clickable and inviting.
    • Make the Call to Action stand out with boldness and color but make sure it’s professional, classy and appealing.

    Where to Put the Call to Action

     

    • As previously stated, the best place to place the call to action is above the fold and in addition to that, I suggest you place it to the right or middle of the page.  Of course, you will want to experiment with placement (left, right or middle).  The reason I suggest the right or middle of an area is because this is where Calls to Action are placed on most pages and therefore, what people are used to.  I have seen Calls to Action on the left-hand side and beneath the fold but I have only noticed these Calls to Action after I’ve spent some time on the page reading the content. You usually only have a few seconds to capture people’s attention.
    • Make sure that your most attractive offer (a free paper, video, audio, etc.) that is packed with quality information is on your home page.  These will be the Calls to Action like: “Get Your Free Report,” “Download Your Free Audio,” or “Try Free for 30 Days.”
    • Once you get people to remain on your site and click through to pages deeper in your website, you can then place Calls to Action that will cost people money.  For example, “On Sale,” “Buy Now,” or “Schedule Your Appointment Now.”
    • Once people give you their contact information and you send them to a page containing whatever it is you’ve promised them, place an additional Call to Action on the thank you or download page.  This ushers them to the next level – getting them closer to purchasing something from you.

     

    How to Get Them to a Landing Page

     

    A landing page forces your prospect to focus on one particular offer.  So how do you get them to the landing page?  There are several ways; below are a few:

    • Write an article which ties into the specific product or service you are pushing and in your author’s bio or resource area, include a link directly to the landing page; not your home page or blog but the specific landing page.
    • Create and distribute a press release about your spiffy new product or service and include a link strategically in a paragraph. Some free press release services won’t allow a live link unless you upgrade to a paid press release.  The way around this is to include your link like this:  e-blackwomennetwork dot com. Just make sure the link is specifically to the landing page.
    • Write a guest entry on someone else’s blog on which the focus is what you sell or something that complements what you sell.  Many blog programs allow the commenter to insert their website address.  Make sure yours is to the landing page (this is my third time saying this so it’s important).

    Landing Page Specifics

    • Do not use your homepage as a landing page.
    • Do not place navigation on your landing page; people shouldn’t be able to click anywhere and go to another page.  When they click on “Submit,” you should be collecting their information and the next page they see should give them instructions on how to retrieve their free gift or whatever they paid for.
    • Make it clear, inviting and easy to read.

    Free Landing Page Creators

     

    Leptobyte

    Income Press

    Wix

    Please feel free to use this article in your newsletter, on your website or blog.  However, the following byline must be included in its entirety and the article must not be edited in any form and must be presented exactly as it appears here.

    About the Author:

    Carmin Wharton is a home-based business expert and the founder of e-BlackWomenNetwork.com, a membership community designed to take businesses owned by women of color from startup to prosperity. Carmin's mission is to help women earn what they're worth and make it big in their home-based business on their own terms.

     

  • 03 Sep 2012 12:43 PM | Carmin Wharton

    In Part 1 of this series, I told you how to get your website found by search engines, thereby increasing your chances of being found by your target market.  In Part 2, I told you how to keep people on your website and have them return once you’ve gotten their attention.  In Part 3 we will discuss how to use content to drive people to your website and to receive high rankings in search engines.

    We’ve all heard the phrase “content is king” and with so many websites and so much information clamoring for people’s attention, great content which focuses on what problem your product or service solves is key to driving traffic to your website, attracting your target audience and being found by search engines such as Google, Bing and Yahoo.

    Your content should do 5 things:

    • 1.    Quickly tell people what you do and why.
    • 2.    Tell them what to do next (after they are clear about what you do and know your website is where they need to be).
    • 3.    Convince people why they should buy from you or at least subscribe to your newsletter.
    • 4.    Cater to different learning styles and interests.
    • 5.    Prove that your product or service works.

    Quickly Tell People What You Do and Why

    • When people read website pages, they scan from left to right and from top to bottom.  To help push or pull them in the direction of where your most important content is, use headings and subheadings.  For example, if you own an event planning company, you could use subheadings like “Wedding Planning” or “Party Planning” or “Holiday and Special Occasion Event Planning.”  Then underneath the subheadings, you would sell the reader on why your company is the company they want to hire. 

    • Also within these subheading paragraphs, embed links to your services page which specifically lists the type of services you offer.  Because many people are budget conscious now, perhaps you can list packages or discounts with prices.  But you have to do this by embedding links they can click that will pull them further into your website.

    Tell Them What to Do Next

    • If you offer a free gift in exchange for signing up for your mailing list or newsletter, state this with a large colorful clickable website button or large colorful clickable phrase.  Your button or phrase could say, “Click here to receive your gift.”

    • If you included a link to your products or services page within paragraphs, make sure that you have a strategically placed website button, “Plans and Prices” or “Features and Benefits.”

    Convince People to Buy From You

    You convince people to buy from you by doing three things:

    1.    Offering content that educates them and adds real value and knowledge about whatever you are claiming to be an expert about.  People assume that if you are selling it, you are an expert about it.  They should leave your website with something of value and the feeling that you are indeed an expert.  Write in the context that you are really helping them solve a problem, make more money or achieve a dream.

    2.    Offering quality content.  Stay on the cutting edge of your industry.  When there is a paradigm shift in your industry, make sure that this shift is included in your website content.  If you have a blog, people will wonder if you are a viable business and be leery if your last blog entry is a year ago.  Keep your content fresh and up-to-date.

    3.    Avoid worn out business clichés such as “Cutting edge,” “Second to none” and “Innovative.”  Be real and use real conversational language that people can easily understand.

    Cater to Different Learning Styles and Interests

    People learn differently and they absorb information differently depending on how the information is presented.  So you want to mix up the type of content you offer.  Below are some different content delivery methods:

    • Videos
    • Podcasts (audio recordings)
    • Games and surveys
    • eBooks

    Prove That Your Product or Service Works

    Your proof is in testimonials from satisfied customers.  If you are just starting out, give your product or service away for free in exchange for testimonials.  Major corporations do it all the time.  If you sell unique widgets, offer the widget for free on your website with the understanding that you will receive a testimonial in exchange for the widget.  At the very least, include a picture of the person on the testimonial page along with their quote.  If you can pull it off, a video testimonial would be even better.  On the e-BlackWomenNetwork website I offer two versions of testimonials – written and video; check it out!

    Please feel free to use this article in your newsletter, on your website or blog.  However, the following byline must be included in its entirety and the article must not be edited in any form and must be presented exactly as it appears here.

    About the Author:

    Carmin Wharton is a home-based business expert and the founder of e-BlackWomenNetwork.com, a membership community designed to take businesses owned by women of color from startup to prosperity. Carmin's mission is to help women earn what they're worth and make it big in their home-based business on their own terms.

  • 26 Aug 2012 1:09 AM | Carmin Wharton
    Compiled by our friends at The Story Exchange.

    YMCA OF BETHLEHEM BREAKING THE GLASS CEILING AWARDSundefinedLEHIGH VALLEY, PENNSYLVANIA-NEW JERSEY METROPOLITAN AREA 
    The YMCA of Bethlehem will award a business that promotes diversity in the workplace, especially one with a significant presence of women, minorities and/or persons with disabilities in the management level and upholds fair employment practices. The winner will be honored at the Breaking the Galls Ceiling Gala. For more information about this award or about the Gala, please visit BreakingtheGlassCeilingGala.com.

    UNDER 30 CEO AWARDS 
    Under30CEO.com is seeking to honor the top young entrepreneurs across the United States. The application process will be open from July 15th – September 15th for the 2012 awards process. Read more on Under30CEO.com.

    9TH ANNUAL STEVIE AWARDS FOR WOMEN IN BUSINESSundefinedWORLDWIDE 
    The Stevie Awards honors women in business in over 80 categories, including Entrepreneur of the Year, Executive of the Year, Best Overall Company of the Year and many more. All female entrepreneurs, executives, and the organizations they run worldwide, are eligible to be nominated. Nominations are due August 29th, 2012. Read more on SteviewAwards.com.

    PITCH NYC 2012undefinedNEW YORK CITY 
    Women 2.0 is launching its first PITCH NYC 2012 Conference & Competition. This competition is open to early-stage high-growth ventures with at least one female in the founding team. Prizes include $25K cash and other services. The deadline to apply is August 31st, 2012 at midnight (EST). Read more on Women 2.0’s website.

    THE POWER OF SMALL: ENTREPRENEURS STRENGTHENING LOCAL ECONOMIESundefinedNATIONWIDE 
    Four entries will be selected to receive a comprehensive capital, technology, and promotion package that includes a cash prize of $10,000, a technology donation, and promotion and networking opportunities. The deadline is Sept. 5th, 2012. Read more on The Philanthropy News Digest.

    ENTREPRENEURIAL COMPETITION SPONSORED BY PITNEY BOWESundefinedNATIONWIDE 
    This competition will connect promising entrepreneurs to explore new business opportunities using Pitney Bowes technologies and capabilities. Winners will receive one-year free office space and resources in Pitney Bowes headquarters in Stamford, CT, access to Pitney Bowes platforms and capabilities and mentoring services. Entries are due September 7th, 2012. Read more on Pitney Bowes’ site.

    ASTIA PROGRAMS
    Astia is an innovative global not-for-profit organization that supports women’s full participation as entrepreneurs and leaders in high-growth businesses. Astia offers programs for high-growth start-ups that deliver results. Their programs provide access to capital, ensure sustainable high-growth and develop women’s leadership skills. The application deadline is September 14th, 2012. Read more on Astia’s website.

    TECHSPEAK BY WEBGRRLSundefinedNEW YORK, NY
    A 2-day communication workshop that teaches non-techy entrepreneurs how to communicate with, understand and manage their technology teams and projects, The workshops will take place Sept 20th-21st in New York City. Read more onWebgrrls.com.

    KAUFFMAN FOUNDATIONundefinedGLOBAL SCHOLARS PROGRAM 
    Opportunity for outstanding recent graduates with innovative business ideas in the science, technology, and engineering fields to take the leap into entrepreneurship, gain a global perspective and develop their ideas. The Global Scholars Program is a 6-month entrepreneurship program that allows participants to examine, understand and experience entrepreneurship with a global cohort of aspiring entrepreneurs. The deadline to apply is September 24th, 2012. Read more on Kauffman’s website.

    START SOMETHING: WOMEN’S BUSINESS CONFERENCE 2012undefinedLOUISVILLE, KENTUCKY
    Two-day event that is geared towards helping women small business owners grow their business. Special keynote speakers include supermodel turned supermogul Kathy Ireland and top chocolatier Katrina Markoff, founder of Vosges Haut-Chocolat. The event will take place October 4th-5th, 2012. Read more on NAWBO.org.

    NY BUSINESS XPO & CONFERENCEundefinedNEW YORK, NY 
    The New York Business Xpo is the largest business conference in the Northeast. It is a chance for small business owners to learn new sales strategies, network with other business owners, learn from experts and participate in workshops for a hands-on experience. The conference takes place October 17, 2012. Read more on EventManagement.Org.

    2012 NATIONAL CEO CONFERENCEundefinedCHICAGO, ILLINOIS 
    The Collegiate Entrepreneurs’ Organization (CEO) is a premier entrepreneurship network with over 240 chapters on university campuses across North America. The national conference will bring together young entrepreneurs, students and faculty to convene, network and learn from successful entrepreneurs. The conference will take place November 1st-3rd, 2012. Read more on CEO’s website.

  • 08 Jul 2012 8:50 PM | Carmin Wharton

    In Part 1 of this series, I told you how to get your website found by search engines, thereby increasing your chances of being found by your target market.  In Part 2, we will discuss how to keep people on your website and have them return once you’ve gotten their attention.

    The funny thing about online businesses as opposed to brick and mortar businesses is that people tend to be edgy when they land on a website for the first time.  The first question people ask themselves is “Is this the site I need to be on to get what I’m looking for?”  You need to make sure that this question is answered immediately when people land on your homepage.  The very next question, or actually it may be almost simultaneous with the first question is, “Is this a scam website or can I trust this website?” 

    Believe it or not, people judge your website more on its design and appearance than they do by your privacy policy, the letters behind your name (your educational accomplishments) or any awards your company or you may have received.  So keep the following tips in mind when designing your website:

    1.    Visible appeal & consistency – your website must be visibly appealing.  This means consistent theme colors throughout the website, consistent font unless a phrase or sentence is a heading or subheading.  Stick to 2 to 4 font colors and keep these 2 to 4 colors consistent in all of your marketing materials – online and offline. 

    Your pages should flow easily from one to another.  In other words, people should not be on your homepage and then when they click to another page, think they are on an entirely different website.


    After you’ve been in business for a while, people should be able to tell a marketing piece is connected with your company just by the color, fonts, logo and feel or flavor, if you will, of your marketing pieces.  This is called “branding” folks and I know the word is tossed around a lot these days regarding internet marketing but you really need to decide on your brand and use it consistently.

    Case in point; my son is an actor currently working in Singapore.  He recently treated himself to a holiday in Thailand and he sent me a picture of a Pepsi soda can but because all the wording on the can was in a foreign language, had it not been for Pepsi's logo, the black can and the feel or "flavor" of Pepsi, I wouldn't have known what was in the can he was holding in the picture!

    Pepsi can in foreign language
    Yep, this is what branding does for you.  This example may seem to be a bit off message but you got my point. 

    Make your website visibly appealing and keep colors and fonts consistent on your website and all of your marketing materials and people will know who you and your company are – all the time – regardless of the country your message may appear in!

    • 2.    Multimedia – only use what is necessary.  I hate to be the one to tell you but Flash animation is probably a waste of your money and time, especially if you paid someone to build a Flash website or homepage for you.  One large drawback of using Flash animation on your website is that most mobile devices can’t see Flash.  An alternative to Flash that you might want to consider is HTML5; some websites, based on the business, must have animations on the website to sell the product or service but Flash sometimes distracts people.  Do a Google search to learn more about how to incorporate HTML5 into your web page.  If Flash animation is critical to being able to sell your product or service then this advice is not for you.

    The bottom line:  use multimedia – videos, etc. – to support your content.  Truth be told; if you don’t have some videos on your website or at the bare minimum, audio explaining something, sharing something or introducing yourself, you are missing out on one of the best tactics to keeping people on your website longer than for a few seconds.  Video is king!

    3.    Page Layout – use a clear, clean layout with clear navigation.  People are on your website seeking information; make it easy for them to find it.  Here are some basic navigation tips:

    • Keep navigation simple and near the top of the page.
    • Include navigation in the footer of your page; I’ve noticed lately that a lot of people/companies are placing their “About Us” page in the footer navigation and on large corporate websites, the majority of the time the Careers page is located in the bottom footer.
    • Don’t offer too many navigation options on a page; we are all suffering from information and “too much” of everything overload.
    • Keep navigation 2 to 3 levels deep.
    • For ease of reading, consider using bullet lists, short paragraphs and subheadings to break up information on pages.  Most English speakers/readers read from top to bottom and left to right; make sure your information flows in those directions if you own an English website.
    4.    Accessibility – Test your website out on various mobile devices.  If you don’t own an iPad, iPhone, Android or some other smartphone, then I bet you know someone who does and you need to ask them to view your website from their device.  People are surfing the internet using phones and tablets more than ever before and this fact will increase.

    Also make sure you view your website using various browsers; particularly the big 3  – Internet Explorer, Mozilla Firefox and Google Chrome. I can tell you from experience having built the e-BlackWomenNetwork.com website myself; there are  some gadgets that will show up on a website if you view it using Google Chrome that will not appear if you paid it to on Internet Explorer.  Very frustrating!

    Please feel free to use this article in your newsletter, on your website or blog.  However, the following byline must be included in its entirety and the article must not be edited in any form and must be presented exactly as it appears here.

    About the Author:

    Carmin Wharton is a home-based business expert and the founder of e-BlackWomenNetwork.com, a membership community designed to take businesses owned by women of color from startup to prosperity. Carmin's mission is to help women earn what they're worth and make it big in their home-based business on their own terms.
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